Shipping Integration: Automate Your Orders, Barcodes, Tracking and Deliveries

An order’s shipping journey has three main steps: transferring the order to the carrier, generating the label and tracking number, and tracking the shipment until it is delivered. In Aurora Smart E-Ticaret, all three steps run on the same order record; as the order status moves from “preparing” to “shipped” and then to “completed,” every change is written to the status history.

This unified flow means that when a customer calls asking “where is my order,” you find the answer on one screen. You see which day it was shipped, which tracking number it went out with and the carrier’s latest scan in the same place; there’s no need to open a spreadsheet or the carrier’s website.

Shipping integration automates the shipping processes for orders from both marketplaces and your e-commerce site. Using your own carrier contracts, you can ship your orders more flexibly and with more control.

Manual shipping entry costs a lot of time, especially in busy order periods. Typing recipient details, creating barcodes, getting tracking numbers and checking shipment status for every order adds to your operations team’s workload. With integration, these tasks are handled faster, with less risk of error, from a single panel.

The most common manual entry mistakes look small but are costly: a misspelled neighborhood name sends the package back, a missing phone number means the courier can’t reach the customer, and a tracking number that never makes it onto the order generates unnecessary customer service calls. With integration, recipient details are transferred straight from the order, so the copying step disappears.

Aurora’s carrier connections don’t run through a third-party integrator program; they work directly inside the system. That means no separate program subscription, no separate monthly fee and no risk of data mismatches between two systems. And when something goes wrong, you have a single point of contact: our support team.

• Ship with your own carrier contract
• No middleware and no extra integration fees
• Faster shipment preparation
• Fewer operational errors

Aurora Smart E-Ticaret comes with four ready-made carrier connections: Yurtiçi Kargo, Aras Kargo and DHL eCommerce (formerly MNG Kargo) for domestic shipments within Türkiye, and DHL Express for international shipments. For each, creating shipments, getting labels, tracking and cancelling are done from the panel. You enter your carrier contract details into the panel once, and they are stored encrypted.

You can use all four carriers at the same time. For example, you can ship domestic orders with one carrier, some shipments with another due to region or product type, and international orders with DHL Express. You choose the carrier when creating the shipment.

• Yurtiçi Kargo
• Aras Kargo
• DHL eCommerce (MNG Kargo)
• DHL Express (international)

The shipping rate shown in the cart directly affects whether a customer completes checkout. That is why a key part of shipping integration is being able to decide how the rate is calculated. Aurora Smart E-Ticaret offers four methods, and you choose the one that fits your store’s product range.

To calculate by volumetric weight (desi), you enter weight and dimensions for your products; for products with variants, each variant can have its own dimensions. VAT on shipping is defined separately, so the shipping charge appears correctly on invoices and in financial reports; we explain this in detail on our accounting integration page. If you offer cash on delivery, you can also define a surcharge for that method.

• Free shipping: on all orders or under conditions you set
• Flat rate: the same shipping charge on every order
• Volumetric weight table: tiered rates by product weight and dimensions
• Live rates: a real-time price from the carrier for that shipment
• Free shipping threshold: free shipping above a cart value you set
• Shipping perks in promotions and a “free shipping” filter in the store

Transferring orders from e-commerce and marketplaces to shipping takes time and creates a risk of error when done manually. With automatic transfer, your orders reach the relevant carrier faster and shipment preparation speeds up.

With bulk shipping barcode printing, you can generate barcodes for many orders at once, speed up packing and lighten your operations team’s workload during busy periods. This is a major advantage especially during campaigns, seasonal sales and marketplace peaks.

Bulk actions are done from the order list: you filter and select the day’s orders and create the shipments in one go. Then you print shipping labels and packing slips in bulk and move the statuses to “shipped” in bulk. The moment the status changes, an email and SMS go to the customer automatically and the status history is recorded. For warehouse staff, the packing slip works as a checklist showing what goes into the package.

• Automatic order transfer
• Bulk shipping barcode printing
• Faster packing
• Tracking number and shipment management
• Bulk status changes and bulk email
• Shipping label and packing slip printing

After a purchase, the only question on the customer’s mind is when the order will arrive. A store that answers this question automatically both reduces the customer service workload and paves the way for a second order. In Aurora Smart E-Ticaret, the customer is notified every time the order status changes and can track the shipment whenever they like.

Notifications go out through three channels: editable email templates for every order status, automatic SMS tied to order status via NetGSM, and “order received,” “shipped” and “delivered” messages via WhatsApp Business. On the SMS side, İYS compliance (Türkiye’s commercial message consent registry), quiet hours and a daily sending limit can be configured; customer communication consents are stored separately for email, SMS and WhatsApp.

For a store that sells abroad, shipping is the topic that raises the most questions: Which countries do you ship to? How much does shipping cost? What is paid at customs? Aurora Smart E-Ticaret answers these questions before the customer pays. You can open European Union countries and the TRNC as delivery countries and define a separate shipping rate and a separate free shipping threshold for each country.

The customs calculation feature helps international customers anticipate potential customs costs and reduces the risk of a package being refused because of a surprise charge. International shipments are created with DHL Express with a customs declaration. This works together with automatic translation into 27 languages, automatic language selection based on the visitor’s country, multi-currency pricing updated with Central Bank of the Republic of Türkiye (TCMB) rates and payments in EUR, USD and GBP.

• Delivery countries: EU countries and the TRNC
• Shipping rates by country
• Free shipping threshold by country
• Customs duty calculation
• DHL Express shipments with customs declaration
• Separate pricing for visitors from abroad

Aurora Yazılım has been based in Edremit, Türkiye, since 2006. For businesses in the Edremit Gulf region, we can set up shipping integration face to face; we see your warehouse layout, packing table and label printer on site and build the workflow together.

Businesses in Balıkesir and the Gulf region that sell olive oil, soap, natural products and regional foods have similar shipping needs: fragile items such as bottles and jars, heavy boxes and orders that spike suddenly during holidays and the high season. For these products, setting the volumetric weight table and the free shipping threshold correctly is key to keeping shipping costs from eating into profit.

With clients in other cities across Türkiye, in Germany and in the US, we do the setup remotely via screen sharing and phone. We enter your carrier contract details together and create the first shipments together; after that, we provide training and consulting support for your team. In every case, you can reach our 24/7 Elite Plus support line and our phone number, +90 541 557 57 59.

The e-commerce stores Aurora Yazılım has brought to life sell products that are very different from a shipping perspective: boats and marine equipment on misirlimarin.com, heavy and bulky cat litter on catlitterhk.com, olives and olive oil on alipekin.com and halilesen.com, luxury perfume on neo-bloom.com and farm products on zeytinlikeciciftligi.com.

This range shows why the shipping setup has to be tailored to each store. For heavy and bulky products, accurate weight and dimension data comes first; for fragile bottles, packing and the packing slip layout; for high-value products, tracking and customer updates. Which carrier each store works with depends on its own contract and preference. You can explore our completed projects on our portfolio page.